Shipping policy

Payment and Billing Policy

• By providing your credit card or payment information, you authorize Brendan’s Bakery and Co. to charge your account for all outstanding balances related to your orders and any applicable fees.

• Payments are processed automatically at the time of order confirmation.

• For any outstanding or unpaid balances, you agree that we may automatically charge your provided payment method without additional consent.

• Customers are responsible for ensuring that their payment information is accurate and up to date.

Order Accuracy and Customer Responsibility

• Customers must ensure that all order details, including delivery address and contact information, are accurate and complete.

• Brendan’s Bakery and Co. is not responsible for orders lost or delayed due to incorrect or incomplete information provided by the customer.

Delivery Policy

• Delivery times are estimates and may vary due to factors beyond our control.

• We require a valid, accessible delivery address for successful fulfillment.

• If delivery cannot be completed due to inaccessible address or unavailability, the order may be returned or canceled without refund.

Allergy and Dietary Disclaimer

• While we list ingredients and allergens to the best of our ability, cross-contamination may occur in our kitchen environment.

• Customers with allergies or dietary restrictions assume full responsibility for their meal selections and risks involved.

Cancellation Policy

• Orders may be canceled only prior to preparation and dispatch.

• Once an order is prepared or out for delivery, cancellations are not accepted.

 Customer Communication

• We will communicate order confirmations, delivery updates, and any issues via the contact information you provide.

• It is the customer’s responsibility to monitor these communications to ensure timely receipt and response if needed.